I know that I am stepping out of bounds, (being a professional in Monticello), but can we not get competent workers for our city. You call the water office/trash office and you get treated like dirt. What happens to the customers always being right and not trying to prove them wrong? Is it just too much to ask.

The story is that the county picks up trash on Thursday for Friday (since it was the 4th).   Stupid me assumed that this would be the city to.  I mean they picked it up a day early on Christmas and New Years.  Why wouldn’t they on the 4th since the county was?    I and several people on my street did the same thing.  I guess they were just as stupid as I was.  Needless to say, no trash was picked up.   Trash stayed on the street from Thursday  to Tuesday.   You can imagine the mess.

I called the office on Monday to inquire about why trash wasn’t picked up.   Basically, I was talked to rudely.   In fact they told me that my trash was picked up Monday and Thursday.  I continue to tell them that my trashed is picked up on Tuesday and Friday.   Of course they argued with me there too.   Basically after they agreed that Friday was my pick up date, they informed me their offices were closed and they would not be picking it up.  There was no “I’m sorry you misunderstood the memo in the paper.   We will make sure next time that notices will be sent out.   Thank you for your complaint.   We will work on our communication problem.”  I would have been happy with that answer, but no I am aggravated even more.

Today, the trash did get picked up.  Of course, not the trash that I and other neighbors laid out on Thursday.   I went and cleaned it up like a nice citizen of this town.  The trash that was drug out equaled one full garbage bag.  Now, that is disgusting.   My neighbor, who used a trash can, did not get all her trash emptied.  We she complained, they told her it was not the job of the trash men to empty the trash cans.  You are to lay the bags out without the trash can.  They then proceeded to tell her that the garbage men were not paid enough to deal with the garbage cans and cleaning up the mess.

Can the city just get any ruder?   I love Monticello but I hate the officials in charge.  I just feel like a citizen that is not worth living here.  Just forget the fact that I am a professional and teach the children of Monticello to equip them to become better citizens.

Here a few pictures of the nasty filth that was left at our curb.

All I can say is city of Monticello, you have not heard the last of me.